Yes. You can reschedule for free up to 48 hours before your event for most types of events. If it's less than 48 hours, we're sorry, but we incur costs even if you don't show up and have little chance of reselling your seat. We will charge $15.00 per person per seat to reschedule (see below for how to do this). Or you can give your ticket to a friend or family member just have them check-in under your name.
When available (48 hours prior to your event start time) you can easily reschedule yourself. Sign into your account, click on "My Tickets" and then click on the event you would like to reschedule. Here's an example
You'll see a "Reschedule" button on the top right-hand side of your screen. Click on that and a simple wizard will take you through the process. We'll send you an email confirming the change.
Some types of reservations cannot be rescheduled:
- CrowdFUNded reservations cannot be rescheduled since they are not paid for until the CrowdFUNded event is successfully funded (meaning at least 24 seats have been reserved within 14 days of the event date)
- Fundraiser event reservations cannot be rescheduled
If you need to reschedule less than 48 hours before an event, send us an email at hello@cocktailsncanvas.com or click on the Contact Us button and tell us the event you need to reschedule and what event you would like to reschedule to. Please also give us authorization in your email to charge the $15 fee per person per seat (taxes included),
If the reschedule button isn't working for you or you have any trouble re-booking, send us an email at hello@cocktailsncanvas.com. We're happy to help!