Welcome To Our Help Portal

We are pretty firm on our 48-hour reschedule policy, but life happens and sometimes it's not fair.   We will make exceptions, usually just for...

If we cancel an event due to bad weather or unsafe weather conditions, you will receive an email letting you know. The email we send you will give instr...

We hate canceling events, we're sorry we had to cancel. We sent you an email about the cancellation, in it, we asked you to tell u...

First off, we're really sorry your event was cancelled.  We HATE cancelling events! There are a couple of reasons we are forced to cancel an ev...