Vouchers, Codes, Discounts & Coupons

Answers to all your questions about vouchers and coupons

How do I use voucher/gift/discount/promo codes?
A voucher or gift ticket is NOT a completed reservation. It has to be applied to a purchase on our website in order for you to attend an event with ...
Fri, 8 Dec, 2017 at 3:36 PM
My voucher code won't work
Oops!  Sorry about that.  There are a few reasons it may not have worked: You didn't enter the voucher number EXACTLY as it appears and ...
Mon, 2 Oct, 2017 at 6:29 PM
I used a voucher, but I got charged anyways. How do I get a refund?
We're sorry you experienced difficulty using your code/voucher, we'll set it right, let us know by clicking on the Contact Us. We'll do our be...
Mon, 2 Oct, 2017 at 6:30 PM
I have a voucher, why do you need my credit card?
The voucher you bought does not include sales or consumption tax, so we have to collect it from you and pass it on to the government. It sucks but that’s j...
Mon, 2 Oct, 2017 at 6:32 PM
Do all your events accept vouchers/discounts/promo codes?
Most of our events do, but there are some exceptions.  You won't be able to use a voucher at fundraising events. Since a charity is raising funds f...
Mon, 2 Oct, 2017 at 6:37 PM
Why is a Cocktails 'n Canvas gift/promo code better?
Our artists are also owners and get paid based on tickets sold, so when you buy directly from us they benefit directly! Our promotions are a great d...
Mon, 2 Oct, 2017 at 7:05 PM
Do I have to attend an event before my voucher expires?
Nope! We treat our clients like we would like to be treated. We hate it when something expires and we're not allowed to use it even though we paid f...
Mon, 2 Oct, 2017 at 7:06 PM
My voucher expired, can I still use it?
Yep! Some places have rules that say you can't, other places say you can but only for a portion of the ticket price. Other places have even mo...
Mon, 2 Oct, 2017 at 7:07 PM
I used a voucher for a CrowdFUNded event, but it didn't happen, what now?
No worries!  Your voucher will be redeemable again for any other qualified event.  We'll send you an email letting you know if your CrowdFUNded reserva...
Mon, 2 Oct, 2017 at 7:07 PM